If you have ever been out to eat before, especially in larger or upscale establishments, chances are that you have seen a busser. These individuals work hard along with front of the house staff (servers, hosts, etc.). They are an integral part of any restaurant that employs them and help the entire operation run smoothly and efficiently.
Function
Restaurant bussers are responsible for removing dirty plates, silverware, glassware and anything else from tables after a guest has left. The busser then takes anything dirty to the dishwasher. The table is then set up again with fresh utensils and any plates or glasses that would otherwise be there when guests first sit down. Bussers make sure tables and their surrounding areas are clean and presentable.
Education and Experience
No education is necessary to be a busser, and it is often an entry-level job for young people. It is particularly great for getting a foot in the door of the restaurant and hospitality industry. Experience is always a plus and is often necessary for high-traffic or upscale restaurants. Anyone looking to work as a server may have to start as a busser at some point.
Salary
Bussers receive an hourly wage that varies depending on state laws and the place of employment. Often, however, their pay adheres to minimum wage laws regarding non-tipped employees (unlike servers and bartenders). Still, bussers do receive tips to help supplement their wage. This is a certain percentage that the servers and bartenders determine and averages about 10 percent per fully tipped employee.
Employment Location
Bussers work throughout the restaurant industry. From small mom-and-pop cafes to high-end luxury restaurants, bussers keep the place looking neat for guests. Since they are part of the front of house team, bussers interact with guests and must keep a professional appearance because of that. Bussers do spend time in the back of restaurants, but mostly they are on their feet in the dining area. Many bussers work for restaurants within other establishments, such as hotels or casinos.
Significance
The significance of having a good restaurant busser is sometimes greater than many people know. As the people responsible for the cleanliness of a restaurant, bussers arrange tables so that they are appealing to the eye and will make guests comfortable when they sit down. More importantly, though, they are able to keep the operation of a restaurant running smoothly. Many times, a server will not get a table because theirs are dirty. Bussers that work efficiently will be able to open more tables for potential seating, thus enabling more guests to have tables, thereby narrowing down or eliminating wait times.
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